FAQs

Who pays for shipping?

What Payment Methods Do You Accept?

How long does it take to receive the order?

What happens if my scooter does not work properly?

Can I return my electric scooter?

What is your warranty policy?

I am not the original owner as I purchased my Circooter secondhand. Is my frame covered by warranty?

I crashed and damaged my escooter. Is warranty coverage available to me?

What is the minimum age that you recommend for riding?

Do I need a license to ride a Circooter?

Can I ride in cold/hot weather?

Does anyone make a scooter with a max load of 300 lbs?

Is there a cruise control feature?

How do I change the units from metric/kilometres (km) to imperial/miles?

How do I use my electric scooter

What is the climbing grade of Mate, raptor, raptor pro?

What are the common problems when buying Mate, raptor, raptor pro electric scooters